beautiful gardens, relaxing spa, spacious accommodations

The paint touch-ups in the room were overdue!!! The damp smell in the passageways made my stay less inviting. Rooms felt neglected for the price I paid!!!

This place suits me perfectly with its excellent spa, indoor pool, and 24-hour reception. On my first stay, the staff kindly offered me a cold drink in the heat. I always recommend the wine tour!

The Pillar And Post Inn & Spa boasts elegant decor throughout, with cozy seating areas that felt inviting and accessible. The warm ambiance made navigating the property easy, allowing me to enjoy both the spa and dining experiences without any hassle.

Improve the pool area cleanliness and management.

Just a reliable pick for a two-day stay in Niagara-on-the-Lake with value for price. The staff were super friendly and even offered a refreshing drink to help me cool down. Make sure to check the room safe before leaving. ours was low on battery.

great amenities but improvements needed

The heated indoor and outdoor pools were wonderful, providing a perfect way to relax and enjoy family time. The concierge service was impressive, assisting us with every request we had. Additionally, the lovely touch of fresh roses left on our beds each night added a personal feel to our stay. I also appreciated the easy access to the spa and dining areas, which made our visit smooth and enjoyable.

However, I did notice some areas could benefit from better organization, particularly regarding pool management.

can't wait to go back

Had a fantastic time with our family! The outdoor heated pool was awesome, perfect even in chilly weather. The indoor hot tub is super relaxing. Our Premium Room had a nice fireplace and was very spacious. The staff left us fresh roses daily, such a sweet touch! Can't wait for our next visit.

The outdoor hot springs were an absolute dream! It felt like a slice of heaven, especially after exploring the beautiful area. Just wish the pool area was a little cleaner. Can't wait to come back! 😊

The hot springs and cozy rooms made our stay perfect! The spa services were especially delightful.

Felt more than at home, no complaints at all.

Can just recommend for a weekend excursion

Charming hotel, friendly staff, the proximity to main attractions made exploring the area a breeze, and the spacious premium room offered both comfort and a cozy atmosphere for relaxation.

i had an amazing stay at this beautiful inn. the location was perfect for exploring niagara-on-the-lake, and the staff made us feel like family. the pool area was a highlight, truly making it feel like a resort vacation.

Great spa and friendly staff, but expect outdated room conditions and closed amenities.

The location is excellent, with charming decorations throughout, and the staff is incredibly friendly and attentive. However, the room felt outdated, with some issues like peeling drywall and an uncomfortable temperature control. Overall, a good experience, especially enjoying the bar and the outdoor hot springs.